Broker from the inside out

Good afternoon, dear owners and employees of brokerage companies, as well as everyone who is planning to open a brokerage, or is simply interested in Forex brokerage business.

My name is Alexey Kutsenko, I have more than 8 years experience in foreign exchange and stock markets. During this time I worked in brokerage firms on various positions, from Programmer to the Head of Dealing. For the last 5 years I own the company developing software for brokerage companies - Tools For Brokers Inc abbreviated as T4B. I also provide consultations to brokers and help them to solve their daily tasks and issues. Furthermore, I’m the member of the Financial Commission Dispute Resolution Committee.

During this time, my team and I were able to solve a large number of both typical and non-conventional interesting tasks in different areas of brokerage. It went not without failures, but “he who makes no mistakes makes nothing”, right?

Today I decided to share my experience with you and to describe the typical mistakes that brokers do, as well as, things that don’t hide any dangers at first glance. In series of articles I will try to tell in simple words how a broker works from the inside, concentrating on such topics as:

  • configuration of  trading servers;
  • choosing the brokerage model;
  • choosing Liquidity Providers ;
  • working  with bonus programs;
  • technical enhancement of the platform;
  • dealing with ungrounded customers’ claims;
  • and many more...

  Finally, I’ll tell you about our ups and downs in addressing the needs of the broker. I'll start with the basics, but I hope that each of you will be able to learn something new. So, let's go?

If you have questions about the brokerage business – you are welcome to write me at ceo@t4b.com. I will collect these questions and periodically release articles with the most frequently asked and important queries.